Kevin Zerbe
- Age: 53
- Experience: 18 years
- Specialization: Operations Management
- Favorite Aircraft: Boeing 737-800
About Me
The Director of Hubs Operations (DHO) is appointed by the CEO or COO and is responsible for the overall operation of the Hub Operations division. The DHO has the authority, with guidance from Human Resources, to hire assistants and Hub Managers as well as relieve them of their duties if necessary. The DHO may also perform double duties as a Hub Manager should the need arise. The DHO reports directly to the Chief Operations Officer.
Specific responsibilities include:
- Organizing and leading staff meetings utilizing Discord to communicate with Hub Operations staff and pilots, as necessary.
- Aiding all Hub Operations personnel regarding any issue related to flight operations and airline procedures.
- Communicating with executive management regarding pilot conflicts/situations and working to find and implement an acceptable solution within the confines of policy and code of conduct.
Experience
As the VP Director of Operations, I recognize that teamwork is the foundation of our operational success. Our approach emphasizes seamless collaboration across all departments, ensuring that every team member’s efforts are aligned toward achieving our strategic goals. By fostering a culture of mutual respect, open communication, and shared responsibility, we create an environment where innovative solutions and efficient processes thrive. Together, we can overcome challenges and drive the organization toward operational excellence.
Self-development is a key pillar of our operational strategy. As the VP Director of Operations, I am committed to providing continuous learning opportunities that enable our team members to enhance their skills and advance their careers. We offer a variety of training programs, workshops, and mentorship initiatives that focus on developing both technical expertise and leadership capabilities. By investing in self-development, we ensure that our operations team remains agile, knowledgeable, and prepared to tackle the complexities of our industry.
Sociality is essential for building a cohesive and motivated operations team. As the VP Director of Operations, I prioritize creating a workplace where social interactions and team-building activities are integral to our culture. We organize regular social events, team outings, and collaborative projects that help strengthen interpersonal relationships and foster a sense of belonging. By encouraging a supportive and inclusive environment, we enhance employee engagement, boost morale, and drive overall operational success.
These descriptions highlight the importance of teamwork, self-development, and sociality in the context of operations management within an organization.
